Reach Out

There are several organizations dedicated to supporting first responders and their families with mental health issues. Find out what resources are available to you.

Crisis Numbers

If you or someone you know is in crisis, these organizations can assist you.

The Crisis Intervention and Suicide Prevention Center of BC

The Crisis Intervention and Suicide Prevention Centre of BC (Crisis Centre) is a non-profit, volunteer organization committed to helping people help themselves and others deal with crisis.

1-800-SUICIDE

1-800-784-2433
24 hours a day, 7 days a week

WorkSafeBC - Crisis Support Line

Contact WorkSafeBC if you are an injured worker, and you or your family is in emotional crisis.

Hours of operation: 7 days a week, 24 hours a day

1-800-624-2928

Phone toll-free. 7 days a week, 24 hours a day

WorkSafeBC - Critical Incident Response

WorkSafeBC can provide critical incident response assistance if you’ve witnessed a traumatic workplace accident. This For information on steps to follow when requesting a critical incident intervention, please visit:

https://www.worksafebc.com/en/resources/claims/guides/critical-incident-response-program-process?lang=en

Hours of operation: 7 days a week, 9 a.m. to 11 p.m.

1-888-922-3700

Phone (toll-free answering service) in BC and Alberta

First Responder Organizations

If you are a firefighter, municipal police officer, RCMP, paramedic, or dispatcher, or a family member, get in touch to find more information on resources available to you, such as peer support.”

BC Emergency Health Services

Main Reception Phone: 250-953-3298
Main Reception Fax: 250-953-3119

PO Box 9600 Stn Prov Govt, Victoria BC V8W 9P1
Block C, 2261 Keating Cross Road, Saanichton BC V8M 2A5

Public General Inquires: BCAS.Q&A@bches.ca
Contact Numbers and Resources for:
For BCEHS Employees
For BCEHS Employees’ Families

BC Police Association

Ralph Kaisers

bcpa@bc-pa.ca

BC Professional Fire Fighters Association:

Steve Farina

RCMP

Cpl. James Lunny

A.NCO i/c BC RCMP Mental Health Programs Manager
“E” Division RCMP / Division E GRC
Royal Canadian Mounted Police | Gendarmerie royale du Canada
Mailstop | Arret Postal #104 – 14200 Green Timbers Way
Surrey, BC | C-B, V3T6P3

Email: James.lunny@rcmp-grc.gc.ca

Ambulance Paramedics of BC

#105 – 21900 WESTMINSTER HIGHWAY
RICHMOND, BC  V6V 0A8
Phone: 604 273-5722
Fax: 604 273-5762
Toll Free: 866 273-5766   (In BC Only)
Toll Free Fax: 1-866-273-5762  (In BC Only)

Email: info@apbc.ca
Web Site: www.apbc.ca

604-273-5722

Toll Free: 866-273-5766 (In BC Only)

First Responder Support Groups

As a first responder, there are additional support organizations and programs available to you.

Honour House Society

Honour House Society is a refuge, a home away from home for Canadian Forces personnel, emergency services personnel and their families to stay, completely free of charge, while they are receiving medical care and treatment in the Metro Vancouver area.

509 St. George Street
New Westminster, BC
V3L 1L1

Fax: 778-397-4396

https://honourhouse.ca/

First Responder Support Network

The mission of the First Responder Support Network (FRSN) is to provide educational treatment programs to promote recovery from stress and critical incidents experienced by first responders and their families.

http://www.frsn.org/

First Responder Support Network - The Significant Other And Spouses (SOS) Program

The SOS residential program is for emergency responder partners and spouses who have been affected by their loved one’s critical incidents (resulting in secondary or vicarious trauma), but may also be experiencing symptoms of depression or anxiety and need a program to address their needs.

http://www.frsn.org/retreats/significant-others-and-spouses

Organizations that Support Mental Health

These organizations can support you and your workplace to better support the mental health of the workplace.

Mental Health Commission of Canada

The Mental Health Commission of Canada (MHCC) leads the development and dissemination of innovative programs and tools to support the mental health and wellness of Canadians. Through its unique mandate from the Government of Canada, the MHCC supports federal, provincial, and territorial governments as well as organizations in the implementation of sound public policy.

www.mentalhealthcommission.ca

Canadian Mental Health Association

As a nation-wide, voluntary organization, the Canadian Mental Health Association (CMHA) promotes the mental health of all and supports the resilience and recovery of people experiencing mental illness. The CMHA accomplishes this mission through advocacy, education, research and service.

www.cmha.ca

Tema Conter Memorial Trust

Tema Conter Memorial Trust is a provider of peer support, family assistance, and training for public safety & military personnel dealing with mental health injuries

www.tema.ca

Fraser Health

Fraser Health offers a variety of community and hospital-based mental health services and programs are available in Fraser Health communities.

http://www.fraserhealth.ca/health-info/mental-health-substance-use/

First Responders First

This website offers resources and services for the First Responder community to understand the various steps of a PTSD program from managing a crisis through to implementing best practices into an existing program.

www.firstrespondersfirst.ca

Additional Resources

BC Crisis Centre

Anywhere in BC: 1-800-SUICIDE (1-800-784-2433)
Vancouver: 604-872-3311
Sunshine Coast/Sea to Sky: 1-866-661-3311
Mental Health Support Line: 310-6789

http://crisiscentre.bc.ca/

Canadian Mental Health Association - BC Division

http://www.cmha.bc.ca/

http://www.cmha.ca/about-cmha/cmha-publications

Toll-free phone (BC only) 1-800-555-8222

Fax 604-688-3236

Here to Help (Mental Health and Substance Abuse)

http://www.heretohelp.bc.ca/

BC Mental Health and Substance Use Services

http://www.bcmhsus.ca/

Local Health Authority

http://www.health.gov.bc.ca/socsec

Mood Disorders Association

http://www.mdabc.net

Chronic Pain Clinic

https://www.painbc.ca

Sleep Disorders

http://www.css-scs.ca/index.php

Note: browser issues are possible, see updates.

Operational Stress Injuries

http://www.osiss.ca/en/index.html

BC Operational Stress Injuries

http://www.bcosi.ca

Ride Don’t Hide: Fund Raiser by CMHC

www.ridedonthide.com

Canadian Alliance on Mental Illness and Mental Health

http://www.camimh.ca

Veteran’s Affair

http://www.veterans.gc.ca/eng