Reach Out Old

There are several organizations dedicated to supporting first responders and their families with mental health issues. Find out what resources are available to you.

Crisis Numbers

If you or someone you know is in crisis, these organizations can assist you.

The Crisis Intervention and Suicide Prevention Center of BC

The Crisis Intervention and Suicide Prevention Centre of BC (Crisis Centre) is a non-profit, volunteer organization committed to helping people help themselves and others deal with crisis.


24 hours a day, 7 days a week

WorkSafeBC - Crisis Support Line

Contact WorkSafeBC if you are an injured worker, and you or your family is in emotional crisis.

Hours of operation: 7 days a week, 24 hours a day


Phone toll-free. 7 days a week, 24 hours a day

WorkSafeBC - Critical Incident Response

WorkSafeBC can provide critical incident response assistance if you’ve witnessed a traumatic workplace accident. This For information on steps to follow when requesting a critical incident intervention, please visit:

Hours of operation: 7 days a week, 9 a.m. to 11 p.m.


Phone (toll-free answering service) in BC and Alberta

First Responder Organizations

If you are a first responder or a family member, get in touch with the appropriate organization to find more information on resources available to you, such as peer support. Please note that the contact numbers listed are not available at all times. If in crisis or in need of immediate assistance, please call 911 or one of the crisis numbers listed above.

Municipal police

BC Police Association

1819 Victoria Diversion
Vancouver, BC V5N 2K2

Phone: 604-685-6486

Paramedics and dispatchers

BC Emergency Health Services

Mailing address:
PO Box 9600 Stn Prov Govt
Victoria, BC V8W 9P1

Block C, 2261 Keating Cross Road
Saanichton, BC V8M 2A5

Phone: 250-953-3298

Contact Numbers and Resources for:

Ambulance Paramedics of BC

#105 – 21900 Westminster Hwy
Richmond, BC V6V 0A8

Phone: 604-273-5722
Toll Free: 1-866 273-5766 (In BC Only)

Professional firefighters

BC Professional Fire Fighters Association

3891 Main Street
Vancouver, BC V5V 3P1

Phone: 604-968-2372

First Responder Support Groups

As a first responder, there are additional support organizations and programs available to you.

Honour House Society

Honour House Society is a refuge, a home away from home for Canadian Forces personnel, emergency services personnel and their families to stay, completely free of charge, while they are receiving medical care and treatment in the Metro Vancouver area.

509 St. George Street
New Westminster, BC
V3L 1L1

Fax: 778-397-4396

Honour Ranch

In October 2019, Honour Ranch was unveiled as the new chapter in Honour House Society’s outreach.

Located 10 kilometres south of Ashcroft, B.C., Honour Ranch is a tranquil retreat, a place of education and personal growth. Members of the Canadian Armed Forces, Veterans, Emergency Services Personnel, and their families can discover cutting edge strategies in the treatment of operational stress injuries including anxiety, depression, and PTSD.

First Responder Support Network

The mission of the First Responder Support Network (FRSN) is to provide educational treatment programs to promote recovery from stress and critical incidents experienced by first responders and their families.

First Responder Support Network - The Significant Other And Spouses (SOS) Program

The SOS residential program is for emergency responder partners and spouses who have been affected by their loved one’s critical incidents (resulting in secondary or vicarious trauma), but may also be experiencing symptoms of depression or anxiety and need a program to address their needs.

Organizations that Support Mental Health

These organizations can support you and your workplace to better support the mental health of the workplace.

Mental Health Commission of Canada

The Mental Health Commission of Canada (MHCC) leads the development and dissemination of innovative programs and tools to support the mental health and wellness of Canadians. Through its unique mandate from the Government of Canada, the MHCC supports federal, provincial, and territorial governments as well as organizations in the implementation of sound public policy.

Canadian Mental Health Association

As a nation-wide, voluntary organization, the Canadian Mental Health Association (CMHA) promotes the mental health of all and supports the resilience and recovery of people experiencing mental illness. The CMHA accomplishes this mission through advocacy, education, research and service.

Tema Conter Memorial Trust

Tema Conter Memorial Trust is a provider of peer support, family assistance, and training for public safety & military personnel dealing with mental health injuries

Fraser Health

Fraser Health offers a variety of community and hospital-based mental health services and programs are available in Fraser Health communities.

First Responders First

This website offers resources and services for the First Responder community to understand the various steps of a PTSD program from managing a crisis through to implementing best practices into an existing program.

Wounded Warriors Canada

Wounded Warriors Canada is a national mental health service provider utilizing clinical best practices and evidence-based care to create an environment of compassion, resiliency and hope for Canada’s Veterans, First Responders and their families.

Additional Resources

211 British Columbia

211 is a free and confidential service that connects people to social, government, and community resources within their region.

BC Association of Clinical Cousellors

BC Crisis Centre

Anywhere in BC: 1-800-SUICIDE (1-800-784-2433)
Vancouver: 604-872-3311
Sunshine Coast/Sea to Sky: 1-866-661-3311
Mental Health Support Line: 310-6789

Canadian Mental Health Association - BC Division

Toll-free phone (BC only) 1-800-555-8222

Fax 604-688-3236

Here to Help (Mental Health and Substance Abuse)

BC Mental Health and Substance Use Services

Local Health Authority

Mental Health Practitioner Directory

Mood Disorders Association

PSP Mental Health Support Services


PSPNET offers internet-delivered cognitive behaviour therapy tailored for current and former Public Safety Personnel (PSP)

Chronic Pain Clinic

Sleep Disorders

Note: browser issues are possible, see updates.

Operational Stress Injuries

BC Operational Stress Injuries

Bell Let's Talk

Ride Don’t Hide: Fund Raiser by CMHC

Canadian Alliance on Mental Illness and Mental Health

Veteran’s Affair